Quoli Case Study | Shopify Product Reviews App

Customer marketing platform for merchants

dbakers is more than just a bakery; it’s a family-driven passion project that transforms everyday desserts into extraordinary culinary experiences. Founded by the talented duo Christian and Giancarlo Guevara, dbakers is celebrated for its artistic cakes, pastries, and desserts that blend tradition with innovation. With a storefront that dazzles in Miami, dbakers sought to replicate their unique in-store experience online, capturing the hearts (and taste buds) of digital customers.

Pain problems

Despite the variety of apps available, brands often struggled to consolidate social proof into a strategy that effectively drives conversions.

• Non-native Apps: Top review platforms did not integrate well with Shopify, creating data loss and slow page speed issues.

• Lack of Customization & Control: Existing apps often provided limited customizations and moderation controls for their UGC.

• Poor Analytics: Brands lacked access to real-time data and review analytics on how social proof was performing

• Expensive: There was no one-app that fit all sizes and verticals and is super affordable for all merchants

Key features

Quoli is exclusively built for Shopify, delivering a powerful, flexible and lightning-fast experience to all merchants. 💎

Manage all your social proof needs in one place. Quoli offers a centralized platform that seamlessly integrates reviews, ratings, photos, and videos, creating a cohesive and compelling customer experience. Easily collect, organize, and display customer feedback across your Shopify store to build trust and drive conversions.

Automate the collection and display of user-generated content (UGC) with our robust platform. Effortlessly gather customer reviews, photos, and videos post-purchase, and showcase them on your product pages to enhance credibility. With automated workflows, you’ll keep a steady stream of fresh, authentic content flowing, all while saving time and resources.

Understand the true impact of your reviews with Quoli’s powerful analytics dashboard. Gain insights into how customer feedback influences buying decisions, track which reviews drive the most conversions, and identify opportunities to optimize your social proof strategy. Make data-driven decisions to boost sales and customer satisfaction.

Get to know your customers better with rich, detailed profiles that capture purchasing behavior, feedback history, and engagement data. Quoli’s comprehensive customer insights allow you to personalize marketing efforts, tailor product recommendations, and build stronger, more meaningful relationships with your audience.

Turn your best reviews and customer testimonials into powerful marketing assets. With Quoli’s Nuggets feature, create eye-catching social ads that highlight positive feedback and showcase real customer experiences. Amplify your reach and attract new customers by leveraging authentic social proof in your advertising campaigns.

Impact of Quoli

36% increase in CVRs

By seamlessly integrating authentic customer reviews, photos, and videos directly into product pages, potential buyers gain confidence in their purchasing decisions.

15% uplift in sales

The strategic use of social proof widgets, nuggets and review-powered social ads and banners has a direct impact on your online store sales by at least 15%.

Social proof collection

Quoli enables brands to collect a higher volume of reviews, photos, and videos effortlessly. This process has led to an average of 300% increase in their social proof collection overall.

“Our experience with Quoli has been nothing but positive, and we’re excited about the impact it’s already making on our conversion rate. Onboarding is incredibly smooth, and we’re absolutely thrilled with the new widgets”

“We are searching for a review app at affordable rates but struggled to find one that offered all the necessary features. Thanks to Quoli, we now have the best solution available in the market. Highly recommended!”

“Our customers are submitting more reviews, including photos since we migrated to Quoli. Big shout-out to the support team for their seamless transition and ongoing support”